08.02.2018 13:38 Age: 10 days

Old Mutual brings service closer to the people

On Friday, 26 January 2018, Old Mutual officially launched a new Branch in Katutura Central Constituency at the Black Chain Shopping Centre.

The occasion signals an important milestone in the long history of the Company’s business operations which stems from 1920.  As an industry leader, Old Mutual has proactively implemented various socio economic initiatives over the years to support Government’s vision of a transformed and self-sustained Namibia. 

The presence of an Old Mutual branch in the centre of Katutura is geared by the company’s Responsible Business philosophy, to bring financial services and product offerings within reach of existing and potential new Customers in the vicinity. 

The new branch adds to the 24 existing branches across all regions in the country as a means to make it Easy for our customers to engage with us, and to go out of our way to make them feel Valued whenever we provide them with financial solutions that will give them Peace of mind.

We are proud to announce that the 25 highly skilled staff members at the Old Mutual Katutura Branch including the Branch Manager Ms Waltrud Saayman, an outstanding employee of Old Mutual the past 13 years. 

The Branch offers the full range of Old Mutual products and services and is geared to provide the following services: 

A Client Service Centre to handle enquiries and complaints of our customers;

Sales Advisors to serve our customers with various financial needs by offering: 

Savings, Life Cover, Retirement products, Short-term insurance and Unit Trusts products.  

Financial Consultants with ample corporate knowledge and experience to assist with Personal Loans, Loan Consolidations and Policy Secured Loans.

During the officially opening Mr Kosmas Egumbo, Old Mutual Group CEO stated that: “The presence of an Old Mutual branch in the centre of Katutura, therefore stems from our deep commitment and sense of business responsibility to bring our financial services and product offerings closer to our existing and potential new customers. 

With our positive track record and many years’ experience in the financial sector, we are committed to remain our customers’ most trusted financial partner, and helping them remain focussed on their lifetime goals, even through tough economic times, he said”.

At the same occasion His Worship Councillor Muesee Kazapua, the Mayor of Windhoek, said: “As we all may be aware, insurance is a form of risk management in which the person insured transfers the cost of the potential loss to another entity, the insurance company like Old Mutual, in exchange for monetary compensation when such a loss is occurs. I am pleased to note that Old Mutual is not only a leader in the financial industry, but a strong proponent of financial inclusion, particularly the financial literacy, being one of the founding partner of the nationwide Financial Literacy Initiative driven by the Ministry”. 

The Mayor commend Old Mutual for continuing to be a willing partner of the City of Windhoek over the last three years,  by supporting the City Council through support to the City Police operations on combating crime in Windhoek.